FAQ
+ Why low tension?
A lot could be written about this question, because it touches on big areas like string sound, acoustics and finally artistic issues.
In our opinion, today's trend of making double bass strings with over 30kg tension is absolutely not ideal, because the instrument's ability to vibrate is reduced and instead an unfree, compressed sound is produced.
We should also not ignore the fact that the conception of today's instruments comes from a time when playing was done on gut strings with about 18kg per string. So the question is really, what is the "normal" tension for a string?
+ Tempera Strings for Jazz?
The Tempera Strings are perfectly suited for jazz players who also have high demands on their sound with the bow. But also for musicians who play in the classical orchestra and are additionally looking for a good pizzicato sound in non classical music contexts.
+ How long do Tempera Strings last?
Our strings have a very long life span when treated well and mounted correctly. Please check out our instructions here.
The strings are designed to sound ideal not just in the first weeks, but AFTER the first weeks. Bear in mind that both new strings and the instrument itself need a few days to mature and acquire the desired sound.
+ How do I clean the strings?
Alcohol is best for cleaning.
+ How do I mount / install my Tempera Strings?
Here is a simple guide to mounting the strings:
tempera-strings.com/mount
+ Do you ship to... ?
We do ship to (nearly) any country in the world. In some cases though, it might be easier to contact one of our partners in your area.
+ Shipping costs
Shipping costs are borne by the buyer and depend on the destination country. For exact shipping cost to you, please feel free to contact us.
+ Warranty
We currently don't give a warranty on the Tempera strings.
+ Endorsements / Test sets
Due to the significantly complex production process, we don't give away strings for free. If you are interested in testing out our strings, you can either visit us in Berlin or one of our partners.
+ B2B Clients – VAT Exemption
If you are a business customer within the EU and have a valid VAT number, you can purchase without VAT. However, this is not possible through our webshop.
Instead, please send us an email with the following information:
- Company name
- Full business address
- VAT number (valid for intra-EU trade)
- Desired product(s) and quantity
We will issue a VAT-free invoice manually. Once payment is received, we will ship your order accordingly.
Please contact us at: contact@tempera-strings.com
+ Do I need to change my setup to use Tempera Strings?
Not necessarily. Tempera Strings are designed to function like modern steel-core strings, so most setups work well right away. However, they are more responsive to setup changes than traditional strings, so adjustments (like soundpost placement or tailpiece weight) can enhance their performance even more. If you have any questions regarding your setup, feel free to contact us.